Texas Pure Products - Terms and Conditions

City of Plano – Website Account and Texas Pure Products Online Store

Terms and Conditions of Use

By using the Online TTP Store Delivery Service (“Service”) through the City of Plano’s web-based e-services account, you agree to the following applicable terms and conditions of use, as they may be amended from time to time. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you believe that your password or other means to access your account has been lost or stolen or that someone may attempt to use your account without your permission, you must notify the City of Plano Texas Pure Products 972-742-0413.

Payment Authorization

By providing the Service with your credit card account information, you authorize the Service to follow your payment instructions and to debit or charge your credit card in the amount indicated in your payment instructions. Payments for delivered Texas Pure Products to your provided credit card shall not be less than $10.00. The City of Plano and its affiliates reserve the right to suspend or refuse service, terminate delivery orders, block or terminate payment activity, remove or edit content, or cancel transactions at their sole discretions. Neither the termination nor suspension of your use of this Service shall affect your liability or obligations for timely payment of your ordered Service.

Liability for Returned Payments

In the event your online payment is not processed or authorized by your credit card company or financial institution, your liability for timely payment of your ordered Service will not change. The City will not accept liability for a payment not processed, refused, or declined by the credit card supplier. You must verify with your credit card company that the payment is processed.

Refund Policy

A full refund is only available if ordered Service cancellation is made prior to the product being loaded onto our delivery truck. All sales are final upon delivery, no refunds after product has been delivered. We reserve the right to revise this policy at any time.

In accordance with the City of Plano Policy #204 Refunds and Adjustments, in the event that your credit card was charged in error, requests for refunds or adjustments should be made within thirty (30) days of the original transaction processing date.

Cancellation Policy

Notification by email to tppsales@plano.gov is the only acceptable means of cancellation. If cancellation is made after the delivery truck is loaded, then the normal delivery fee plus all other re-stocking costs incurred will be charged as a minimum.

Description of Delivery Method and Timing

The agreed-upon delivery includes, without limitation, the use of large vehicles and/or machinery, possibly weighing in excess of 32,000 pounds, which may be required to enter on the real property of delivery address, as well as the dispensing of the materials on said property. The delivery of the materials involves exposure to inherent risks and dangers, including, without limitation:

Cracked driveways
Damage to grass, lawn or irrigation system
Damage to walkways
Damage to shrubs, plants, flowers, trees, tree limbs or any other landscaping
Plant diseases caused by the use of delivered materials
Damage to utility lines
Other damages caused by the weight, height or width of the delivery vehicle to landscaping, driveways, grass, pavers or any other structure
Discoloration of driveways/walkways due to leaking fluids or other residue from the delivery vehicle
Discoloration of driveways/walkways where delivered materials are dispensed

By placing an order resident or commercial business releases and holds harmless the City of Plano Texas Pure Products, its officers, agents and employees for any and all injuries, both to person and property, regardless of severity, arising out of or related in any way to the delivery of, or use of, any materials delivered. City of Plano Texas Pure Products drivers strive to get your products delivered as safely and quickly as possible. However, it is impossible to provide an estimated delivery time. Various elements during the delivery, such as traffic, difficult drop sties, unmarked delivery sites, inaccessible areas or weather, can cause unavoidable delays. Priority is given to commercial deliveries; residential deliveries are done once commercial deliveries are completed.

Privacy

Please review the City’s Privacy Notice, which also governs your visit to Texas Pure Products Online Store, to understand our practices. Click here to review our Privacy Policy.

Other Legal Terms and Conditions

The City of Plano reserves the right to change this Service (including terminating the Online Store Bill Pay Service) and these Terms and Conditions of Use, in our sole discretion and at any time, without notice to you except as required by applicable law. The Service shall not be deemed to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed by and authorized representative of the City of Plano. The laws of the State of Texas shall govern the interpretations, validity, performance and enforcement of this Agreement. Any disputes or other actions arising out of the Agreements or the services provided herein shall be tried in Collin County, Texas and the parties hereby agree that exclusive venue shall lie in Collin County, Texas. If any of these terms and conditions shall be deemed invalid, void or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions of use.

Disclaimer of Warranties and Limitation of Liability
THIS SERVICE AND THIS SITE IS PROVIDED BY THE CITY OF PLANO ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE CITY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

THE FOREGOING SHALL CONSTITUTE THE CITY’S ENTIRE LIABILITY AND YOUR EXLUSIVE REMEDY. IN NO EVENT SHALL THE CITY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUSING LOST PROFITS, ARISING IN ANY WAY FROM THE USE OF THIS SERVICE.